Update SiCepat’s 24-hour call center number for users
Calling the SiCepat 24-hour Call Center number is the best way if you want to know or complain about something. Please note that SiCepat is still new to the world of online parcel delivery . Therefore, the service up to the estimated shipping costs is still affordable and very optimal.
Online parcel delivery itself has become an option for many people if they want to send goods to distant people. In addition, if you have an online business, you need to be familiar with this service, since it is mandatory to use it. As for the services of Sicepat, it turns out that it has a number of important advantages for its users.
Meet the parcel delivery service from Sicepat
While JNE or J&T were popular first, instead of forcing SiCepat to lose class, it could even surpass both. This can be seen from services such as delivery within 15 hours , so that upon arrival the packages can be delivered immediately on that day. Unfortunately, it cannot yet be used in all cities.
In addition to receiving, you can also deliver the goods by delivering pickup so that the shipments do not have to be directly on the spot. If you don’t know how to do this, you can call the SiCepat call center number 24 hours in advance to learn the procedures according to the preferences. For example, about giving an amount to the maximum weight.
The conditions for shipping costs will be calculated based on weight and distance, so do not overdo it to make them more expensive. They have accurate scales, so it is impossible to miscalculate. In addition, if it turns out that later after the shipment there is an error, you will not be blamed, since the sender is SiCepat, so that it is useful for the business.
In addition, when delivering packages, there are often problems, such as damaged or experienced scratching. Subsequently, they will be responsible for providing compensation services to consumers. The amount is not kidding, because packages weighing only 1 kg can be compensated for losses with a face value of Rp. 500, 000 or even more.
When you send the package later, you can immediately request the receipt number so that you can see the progress of the delivery of the goods. Also, you already have your own app to make it easier for you to access it. In addition to the application, you can also use the function of receiving SMS, in which tracking will be carried out using short messages.
Monitoring does not have to be too frequent, as it is very fast and safe. Ensuring the current speed is their motto , so that it can arrive in 1-2 days, depending on the region. This period can be obtained even if you use regular delivery, so if you use its quality, it is guaranteed to be faster.
Update your SiCepat Call Center number for 24 hours
If you want to contact customer service, this can actually be done at any time, since it is 24 hours. So, when contacting late at night, it will still be well served. The customer service number is 021-5020-0050 and you can contact if you have any problems or information disharmony with the country of delivery.
Please note that while the SiCepat 24-hour call center number can be contacted at any time, try not to communicate when you are busy. For example, during working hours , in the morning or during the day, it is usually not directly connected. Therefore , it is recommended to contact in the afternoon or evening hours , it must be connected immediately.
Later, when it is connected, immediately ask about the desired thing . If you have received information or hints, be patient, because the problem can definitely be solved. All lists of user complaints and questions will be served calmly and professionally within the 24-hour SiCepat call center number.
In fact, there is another alternative if you contact customer service, but it is not optimal, namely through social media. You can contact via Facebook sicepatekspresofficial or Twitter @sicepat_ekspres. If you decide to contact via Instagram, then through @sicepat_ekspres or Line @sicepat. All of them have their own administrators, so contacting them will definitely be answered.
Issues complaining about when using a SiCepat 24-hour call center number
Although you can get complaints, this does not mean that all problems will be accepted and solved through customer service. For example, there are only a few common things that can be done, for example, too long a shipment . This can be caused by many factors, such as the delay in selecting the goods before the improper entry of other shipping zones.
Usually , if you use express delivery, such things will not happen, so that you do not have to fill in the address correctly. Later, if it was sent, but arrived for a long time, it can be contacted by the SiCepat call center number for 24 hours, since the address was not found, especially from the very beginning, it was incorrect.
In addition to the fact that the goods are not delivered, it turns out that another problem that we often face is the arrival of damaged goods. This is usually not the case , because when the transfer of a position occurs in an accident or is improperly treated. Most items are damaged because the packaging is too tight for the goods to be deformed or visually replaced.
Damaged goods usually appear in electronic products, so a special container is required to keep them safe for the destination. If you have such problems, but contact the SiCepat call center number 24 hours earlier, you will check the problem first. But the average will still be unprofitable.
All the more so in such a problem as lost goods, where the error rate is quite high. This can happen due to courier errors or incorrect addresses , so the delivery is not suitable. But since it has great responsibility, the replacement of damage and loss of goods will always be carried out by Sicepat.
Another problem is that it turns out that the package was intercepted at the airport by indonesian government customs. Customs duties are quite strict in the selection of goods to the territory of the Republic of Indonesia, where goods whose import is prohibited will be directly detained. In addition, if you can import, but have not paid taxes, you must also be detained.
Tips for sending packages securely over the Internet
So that the package being sent does not have problems, you need to take precautions in different ways, for example, using more protective layers. Try to make this protective layer very resistant to scratches and not easily torn. In addition, it would be better if the material was waterproof so that it was not easily torn.
As a rule, you use used cardboard inside, but on the outside it must again be with a bubble wrap to keep it safe. In addition, if the product is quite expensive, for example, devices or other electronic devices, it is mandatory to wear protection in the form of wooden packaging, since it is proved that the delivery item remains safe.
To make delivery service workers more careful, you can also add a warning sticker to the package. Provide information about the goods on the packaging so that it is not arbitrary when moving to the place. Especially during the delivery process, shocks must always occur so that our packages tend to get damaged.
But if you use the services of Sicepat, you will be careful when maintaining user packages. You can ask SiCepat for a 24-hour Call Center number to find out the best features of their service. This will be explained one by one , that if you do not receive the maximum service, you can immediately protest.
However, protests are rare, especially in direct parcel delivery service companies. In addition, the service was maximized and professional, so mistakes rarely occur in customer protests. Of course, user satisfaction has always been number one, especially the goal of keeping the package safe for the destination.
All the advantages of this delivery service, of course, we must take into account, since it has advantages superior to similar companies. In addition, security and privacy are certainly guaranteed that any item arrives safely. Although you have problems, they can be easily solved by calling the SiCepat call center number for 24 hours.